Frequently Asked Questions
Everything you need to know about your Miss Fluff order.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate your request.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's journey in real-time.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our vintage-inspired cuts may fit differently than standard fast fashion.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you restock sold-out items?
Many of our designs are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be the first to know if we release a new batch.